We first ran into this topic in August 2009 when a door-to-door salesman for an alternate gas supplier came by. We decided to give it a shot, signed up, and then forgot about it.
In August of this year, we started getting various offers from alternate electricity suppliers also. This prompted us to go back and check our bills from the previous year of alternate gas supply, which left us quite skeptical because it turned out to have cost us an extra $129 over the year. However, since we had also been learning more about energy conservation and green energy, that skepticism drove us to research the topic more thoroughly instead of just tossing our hands up and staying with the utility out of fear of the unknown.
One of the questions a friend (who owns a very successful energy consulting firm in Philly) told us to ask was whether a company was a licensed supplier or a broker. As I understand it, broker companies are not necessarily bad, but they generally drive the price up because they’re an extra link in the chain getting a cut of the profits. Turns out the alternate gas company we had said yes to was a broker company… Ah-ha! Check – look for a licensed supplier (and verify it with a third-party resource, such as a list of alternate suppliers found on your local utility’s website).
In early November, while still researching energy choice options, we came across Viridian and were really impressed. Although I have seen some hype and accidental misinformation out there from their independent sales force (which is a risk of using the otherwise solid direct sales model), the company itself is straightforward in its message and mission, and they resonated with us as potential customers because of their green energy focus at a savings.
We decided to become Viridian customers ourselves, and since 1- energy conservation and renewable energy is something we’re also passionate about, 2- it ties in on some level to the work I already do in organics, and 3- I had researched it a great deal and felt I could help answer people’s questions about energy choice in general and the company specifically, I decided to do a little consulting work for them on the side. My purpose in this is to add a realistic, no-hype voice into some of the confusion & misinformation out there in the popular buzz about both Viridian and energy choice companies in general, and to help people figure out if Viridian specifically would be a good fit for them or not.
So, if you’re looking into alternative energy suppliers, here are a few other things I’ve learned to ask in general, in addition to the licensed supplier vs broker question…
1- Is it a fixed or variable rate plan? You might be surprised to learn that variable is often better than fixed, though it can depend on your preferences.
2- Are there sign-up fees, lengthy contracts, early termination fees, hidden fees? Can you cancel at any time? We loved that Viridian was “cancel at any time with no penalties.”
3- If you also care about long-term sustainability and air quality issues (which tie closely into stewardship, pollution, and health issues), ask about a company’s “energy content,” or percentage mix, of “dirty/brown” energy vs “clean/green” energy sources. For example, our local utility currently uses only about 7-8% renewable sources. And many of the 3rd party suppliers who are not necessarily “green-focused” in their company vision statements offer about the same.
4- If you want to buy/support greener energy, find out the percentage vs cost. For example, we found that Viridian offers the highest percentages of greener energy at lower prices compared to other green options we’ve seen so far. Their basic option is 20% renewable energy generally below your cost from the utility (who almost certainly has a much lower percentage of renewable content). So, their “everyday green” option supports a higher percentage of green power while saving you money at the same time. And their 100% renewable energy option costs only slightly more than the utility rate, instead of a higher ‘premium price’ for 100% renewable content that other green suppliers are offering. For example, one company we looked at would have cost us, on average, $24 more per month for 100% renewable energy, whereas with Viridian, we could do their 100% “pure green” option for an average of just $5 more per month.
5- If anyone is showing you an example bill, or when you begin looking at your own bill to compare prices, please make sure you know what you’re comparing. Supply portion only. I have seen a handful of reps for Viridian accidentally comparing the wrong two parts of the bill, which made the savings look bigger than it is. They were very nice people, not being intentionally deceptive at all – they just misunderstood. The savings is still there, just not as amazing as it may look if you’re not comparing the right things… and it will also depend on whether you’re a low or high usage household. If you’d like someone to go over your bill with you to help you understand what to compare, get a realistic idea of your potential savings, and figure out if an alternate supplier would actually make sense for your situation or not, I can help you with that since I’ve gone through it myself.
If you want more details on any of the above, feel free to contact me. There is also a good list of FAQs under the “Energy Service” section of their website. While obviously Viridian-specific in the answers, these FAQs are good to ask any company you may be considering.
If you decide to you’d like to become a Viridian customer, as we did in our home, would you please consider calling them at 866-663-2508 to sign up (instead of signing up online) and giving them my referring ID#11636? Disclosure statement – I am not actively growing a business with Viridian, but yes, I will get a small commission for referring you. Thanks! 🙂
laceyswartz says
PS – In all this, remember conservation will always be the #1 to save money on your bill and help the environment. And there are tons of tips out there on how to conserve energy. Choosing an alternate supplier can further help the environment for the long term if you choose a green supplier and possibly save you a bit extra on your bill if you do your research and find a good one.
Some simple, hypothetical numbers regarding savings… If you use 2000 kWh per month, choosing an alternate supplier around a penny below the utility rate (average utility rates seem to be between $0.10 and $0.15 per kWh) would save you about $20. Cutting your energy usage in half would save over $100 without even changing suppliers, and a little more ($10ish?) if you choose an alternate supplier on top of your conservation efforts. If you’re using 500 kWh per month, you savings from conservation will be significant but may only be about $5 from choosing an alternate supplier.
Conservation #1. Energy company choice #2. 🙂
laceyswartz says
A recent report on the company’s savings for customers and the environment…
http://www.liveviridian.com/ez-sitebuilder/accounts/liveviridian/pdfs/sustainability_report.pdf
Impressive…
laceyswartz says
Just got this news….
New customers in July and August 2011 will get an introductory rate for their first two months – 20% savings over Viridian’s regular rates.
http://www.viridian.com/assets/marketing/2020-SummerPromo_v3.pdf